GiftVoucher Gift Card is a digital gifting and prepaid products platform operated by DIGITTPAY SOLUTIONS LLP, created with the objective of making digital gifting and prepaid-value products simple, convenient and accessible for customers and businesses.
Welcome to GiftVoucher Gift Card
Convenience, transparency, security and customer experience — built into every step of the digital gifting journey.
Through our platform, we aim to provide customers with a convenient way to discover and access Gift Cards, E-Gift Cards, Digital Vouchers and applicable Prepaid Card products from participating brands and authorised partners.
Our approach is built around convenience, transparency, security and customer experience.
GiftVoucher Gift Card is operated by DIGITTPAY SOLUTIONS LLP, an Indian LLP focused on technology-enabled digital products and customer-oriented services.
We work with relevant brands, authorised issuers, banks, payment partners, merchants, technology providers and other service partners, depending on the product and service arrangement.
For products issued or operated by an authorised bank, PPI issuer, card network or brand, the respective issuer or product provider remains responsible for functions assigned to it under the applicable arrangement and product terms.
Our objective is to create a reliable digital platform through which customers can access eligible products in a simple and transparent manner.
Our Direction
Our vision is to build a trusted, convenient and technology-driven digital gifting platform that makes digital gifting and prepaid-value products easier to discover, purchase and use.
We aim to contribute towards a digital ecosystem where customers can access suitable products through a simple online experience while maintaining appropriate standards of:
Our mission is to make digital gifting and prepaid products simple, accessible and convenient for individuals, businesses and organisations.
We aim to achieve this by:
Every decision we make is guided by our commitment to convenience, security, transparency and a better customer experience.
Our primary goal is to make the digital gifting experience simple and convenient. We aim to reduce unnecessary complexity in product selection, ordering, payment and digital delivery.
We want customers to be able to access eligible Gift Cards, Vouchers and Prepaid products through a convenient digital platform.
Security is an important part of our operations. We aim to maintain appropriate information-security, transaction-security and fraud-prevention controls to protect customers, transactions and business information.
We believe customers should have access to clear information before making a purchase.
We aim to work with appropriate brands, issuers, banks, payment partners, merchants and technology/service providers to support the delivery of our products and services.
We aim to provide customers with appropriate channels for questions, complaints, transaction-related issues, delivery problems, refunds, cancellations and other service concerns.
Digital commerce and customer expectations continue to evolve. Our goal is to continuously improve our platform, processes and technology to provide a better, simpler and more reliable customer experience.
What We Offer
Depending on availability and applicable partner arrangements, GiftVoucher Gift Card may provide access to:
Digital gifting products designed for personal gifting and special occasions.
Applicable prepaid products offered through authorised issuers and partners.
Digital voucher products that can be redeemed according to the applicable brand or product terms.
Eligible products may be delivered through authorised digital channels such as email, SMS, customer account/dashboard or other supported electronic methods.
Where available, digital gifting and prepaid products may also support business and corporate requirements, subject to applicable commercial and contractual arrangements.
Our Customer-Centric Approach
At GiftVoucher Gift Card, we believe that technology should make transactions easier, not more complicated.
Our Commitment to Security
Security is an important part of the GiftVoucher Gift Card ecosystem. We aim to maintain appropriate controls relating to:
At the same time, customers also have an important role in maintaining the security of their accounts and digital products.
Customers should never share OTPs, PINs, passwords, CVVs or confidential Gift Card/Prepaid Card credentials with unauthorised persons.
Our Commitment to Transparency
We believe trust is built through transparency. Our goal is to ensure that customers can understand the important conditions associated with the products and services they use.
Product-specific conditions may vary depending on the brand, issuer, bank, card network, merchant or other authorised partner. Customers are therefore encouraged to review the applicable product terms before purchasing or using a Gift Card, Voucher or Prepaid Card.
Looking Ahead
Our long-term goal is to develop GiftVoucher Gift Card into a trusted digital gifting and prepaid products platform with a strong focus on technology, convenience, security and customer experience.
As the digital economy continues to grow, we aim to expand our capabilities, improve our platform and develop stronger relationships with relevant business and technology partners.
We believe that the future of gifting is increasingly digital, flexible and convenient, and GiftVoucher Gift Card aims to be a part of that journey.
Our Core Values
Building long-term relationships through responsible operations.
Providing clear and relevant information to customers.
Protecting information, accounts and transactions.
Making digital gifting simple and accessible.
Keeping customer experience at the centre of our services.
Continuously improving technology and processes.
Operating responsibly with customers, partners and service providers.
Our Company
GiftVoucher Gift Card
GiftVoucher Gift Card aims to bring convenience, choice and simplicity to the digital gifting experience while building a platform based on trust, security, transparency and customer satisfaction.